member faq's - downloads
  Customer Support

home - faq - contact us

member services
- lost password
- cancel membership

member faq's
- frequent questions
- real player
- winmedia
- downloads
- billing

about us
- sites we support
- contact us
- terms of service

Download DVD quality movies to your harddrive.
  • Browse the library and select a movie to download.
  • Add the desired downloable movie to your cart.
  • After checkout, go to My Account area to download it.
  • Watch the movie as many times as you like for 7 to 30 days.

Use Pay Per Minute to preview movies you may want to download.

DOWNLOADABLE VIDEOS:
7 Days For $12.95
30 Days For $14.95

What operating system is required?

Windows 98, 2000 , or XP


What is the difference between Download and Streaming?

The difference between downloading a movie and streaming is simple; streaming allows users to watch a movie in real time with a buffering period. Viewers are limited by the speed of their connection and network congestion. Downloaded movies reside locally on the end users PC, therefore not encountering the same limitations as streaming. Downloaded movies may take a little longer to download as our file sizes are larger, but the results will be a high-quality full-screen viewing experience.

What type of software and connection speed do I need to download the movies?

You will need to download windows player and you will need DSL/Cable/T-1 connection to download the movies.

What happens if I shut down my computer or disconnect my internet connection while my movie is downloading?

No problem, our system automatically re-starts the movie download from the same point at which it left off.

I can not completly download a movie, when "downloading" it. Download Coach goes to 99% then states that there was an error. How can i correct this?

1) CLOSE DOWNLOAD COACH if it is in your system tray (right click .. exit)
2)LAUCH DOWNLOAD COACH ... click on the movie then RESUME

What is the pricing for vod download ?

The cost for a movie is 7 days for $12.95 and 30 days $14.95

When does the time on my vod downloads start?

Your time on your download start as soon as you start to download the movie.

How do I know how much time I have left?

Go to "My Account" and click on Vod downloads, it will show you when movies expire.

Can I watch the movie as it downloads?

Yes, but you should wait at least ten minutes into the download before viewing, also during the download you cannot fast forward or rewind, but these functions are available after the movie has completely downloaded.

How many times can I watch the movie?

You can watch the movie as many times as you want until your time expires.

Once I have downloaded the movie how do I watch it?

Go to My Account and click on vod downloads, it will show you which movies are available to watch.

home - faq - contact us

© Copyright 2002-2004, HotHardcoreVideo.com, Inc.  All Rights Reserved.